DOC 01PROCUREMENT FAQ8 ANSWERS

The answers your procurement process needs.

Timelines, pricing, compliance familiarity, code ownership, support and security — written down so you don’t have to ask twice.

A conversion-focused marketing site typically runs 4–8 weeks from kick-off to launch. Operational portals and dashboards typically run 8–16 weeks depending on scope. You get a written timeline with milestones before anything is built, and a live staging URL from the first week so progress is visible, not reported. (Ranges to be confirmed — ask us about your specific scope.)

Fixed price against a written scope, paid in milestones — no open-ended day rates. If scope changes mid-project, the change is priced and agreed in writing before work continues. You will never get a surprise invoice.

We build for GDP/MHRA-regulated pharmaceutical operations, aviation suppliers and compliance-heavy SaaS, so audit trails, attributable records, document control and inspection-readiness are design inputs, not afterthoughts. To be clear about the boundary: we are engineers, not your Responsible Person or quality consultant — we build systems that support your compliance processes, and we work to your quality team’s requirements.

You do. Full repository transfer, hosting and domain accounts in your name, and written documentation at handover. There is no lock-in: any competent developer can pick up where we left off — though most clients keep us on for support.

Every project ships with documentation and a handover session. After that, you choose: a monthly support and maintenance arrangement (updates, monitoring, small changes), or a clean handover to your own team. Either way the site keeps working — nothing depends on us being available.

Least-privilege access to your systems, no production data in development environments, encryption in transit as standard, and NDAs signed before we see anything sensitive. For operational platforms we agree a security posture with your team at scoping — including where data lives, who can access it, and how access is logged.

Ludwick Digital is founder-led. The person you talk to on the intro call is the person designing and building your platform — not an account manager relaying messages to a delivery team you never meet.

A single point of contact, access to the people who know the process being built for, and existing brand assets or content if you have them. We run everything else — including writing first-draft copy for your review.

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